Improving the way we work with you

Issue: BCMJ, vol. 52, No. 5, June 2010, Page 265 WorkSafeBC
By: Andrew Montgomerie,

WorkSafeBC is continually improving systems and procedures to simplify and streamline the way we work with our health care providers. Here are some initiatives we’ve implemented that may be of benefit to you. If you haven’t already taken advantage of them, please give them a try.

WorkSafeBC is continually improving systems and procedures to simplify and streamline the way we work with our health care providers. Here are some initiatives we’ve implemented that may be of benefit to you. If you haven’t already taken advantage of them, please give them a try.

Online services
WorkSafeBC’s web site, worksafebc.com, allows our health care providers to check the claim status of an injur­ed worker patient or the payment status of an invoice. To access these online services, go to worksafebc.com and click on “Online Services” (see Figure 1).

Then, on the Online Services page, select “Check claim status” or “Check invoice payment status” from the Health Care Providers menu on the right side of the page (see Figure 2).

Physicians can go online to verify that a claim has been accepted for the area of injury for which the claim has been accepted.

You can also verify the status of a claim by calling the Claim Call Centre. In the Vancouver area, call 604 231-8888; from elsewhere in BC, call toll free 1 888 967-5377.

Training for MOAs and other billers
If your office staff would like assistance with WorkSafeBC billings or other procedures, e-mail HCSBCU@worksafebc.com. We would be pleas­ed to offer training, support, or assistance via e-mail, telephone, or in person.

Health Care Services e-bulletin
Every two months or so, WorkSafeBC’s Health Care Services sends electronic bulletins that contain helpful hints, timely tips, updates, and changes relevant to our health care providers. To receive these e-bulletins, sign up on WorkSafeBC.com. First, click the “Health Care Providers” link on the home page (see Figure 1). 

Then, on the Health Care Provider Centre page, click “Subscribe to receive Health Care Provider E-news” (in the orange “Subscribe Now” box on the right side of the page—see Figure 3).
—Andrew Montgomerie
WorkSafeBC Senior Manager, Health Care Services

Andrew Montgomerie,. Improving the way we work with you. BCMJ, Vol. 52, No. 5, June, 2010, Page(s) 265 - WorkSafeBC.


Above is the information needed to cite this article in your paper or presentation. The International Committee of Medical Journal Editors (ICMJE) recommends the following citation style, which is the now nearly universally accepted citation style for scientific papers:
Halpern SD, Ubel PA, Caplan AL, Marion DW, Palmer AM, Schiding JK, et al. Solid-organ transplantation in HIV-infected patients. N Engl J Med. 2002;347:284-7.

About the ICMJE and citation styles

The ICMJE is small group of editors of general medical journals who first met informally in Vancouver, British Columbia, in 1978 to establish guidelines for the format of manuscripts submitted to their journals. The group became known as the Vancouver Group. Its requirements for manuscripts, including formats for bibliographic references developed by the U.S. National Library of Medicine (NLM), were first published in 1979. The Vancouver Group expanded and evolved into the International Committee of Medical Journal Editors (ICMJE), which meets annually. The ICMJE created the Recommendations for the Conduct, Reporting, Editing, and Publication of Scholarly Work in Medical Journals to help authors and editors create and distribute accurate, clear, easily accessible reports of biomedical studies.

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