October

The frustrations physicians face in their practices today are different from those we faced when I began medical practice a little more than 20 years ago. For the most part we know the reasons why—decisions by various governments in the early 1990s that reduced the number of medical school spots, medical advances that have outpaced the health care system’s ability to provide, and a lack of financial and health human resources.

Low back pain is a clinical condition that is frequently not well explained by medical imaging or other diagnostic testing, yet many patients have a high expectation of receiving a precise diagnosis from such tests.

In our experience, many patients are confused about the meaning of their medical imaging reports and some even think that early degenerative changes mean that they should worry about continuing with normal levels of physical activity.

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Performance indicators help us promote health care that is accessible, service-driven, cost-effective, evidence-based, and results-focused.

WorkSafeBC rehabilitation programs help injured workers get back to work. How do we know? By looking at the key performance indicators (KPIs) that our Health Care Services department collects, analyzes, and reports. While KPI data may differ between programs, generally included are:

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