Now available: In-practice support for patient panels

More than 400 doctors have improved the quality of their patient data by using the Practice Support Program’s (PSP) new set of EMR-based tools. The Understanding Your Patient Panel tools support doctors in managing their patient panels so that they can use the data to inform planned, proactive care.

Physicians and MOAs can receive compensation for much of their time spent on understanding their patient panels. With the support of PSP’s Regional Support Team coordinators, doctors and their MOAs can use the panel-assessment tools to update their patient information to better understand their patient population, create registries of patients with complex care needs, and identify needs of the patient registry. The tools help improve day-to-day clinical and practice workflows by:
• Enabling easy tracking of CDM billings.
• Helping identify patients who qualify for incentive billings.
• Assigning generic care plans to patient panels.

The tools also enrich the experience for doctors by:
• Helping ensure patients are getting appropriate care.
• Identifying patients with similar conditions and care needs.
• Supporting succession planning.
• Assigning PSP learning module tasks to patient charts.

And finally, the tools enable better access to care and services by:
• Supporting working with other family doctors and in multidisciplinary teams.
• Providing patients with continuous care across primary care providers in practice.
• Providing patients with comprehensive care that reflects their needs.

So far, doctors who are using the assessment have:
• Decreased by 25% the number of patients listed as active but unseen, so that doctors can now have patient registries that accurately reflect active patients.
• Improved disease documentation by 5% by using disease codes rather than text documentation, so that doctors can have accurate patient registries.
• Improved representation of disease prevalence by more appropriately classifying patient conditions, with the top five most-improved areas being hypertension, depression, diabetes, anxiety, and osteoarthritis, so that doctors can proactively monitor and meet patient needs.

This set of assessment tools is currently available on Intrahealth, Med Access, Wolf, and Osler EMRs.

To participate or to learn more, contact your Regional Support Team.