Virtual supports for health care providers in rural, remote, and Indigenous communities

Issue: BCMJ, vol. 62 , No. 8 , October 2020 , Pages 297 News

Real-Time Virtual Support (RTVS) pathways is a new virtual support initiative enabling rural health care providers to deliver timely patient-centred care closer to home. Physicians, nurse practitioners, and nurses in rural, remote, and Indigenous communities will have access to 24-hour, just-in-time advice through Zoom and can be connected to one of five teams providing culturally safe and compassionate support:

  • RUDi—Emergency
  • ROSe—Critical care
  • CHARLiE—Pediatrics
  • MaBAL—Maternity and newborn
  • UBC Dermatology rural and remote service

These teams have an understanding of the rural and cultural contexts and are available to support rural health care providers for any issue, including:

  • Providing a patient consult, second opinion, or ongoing patient support.
  • Reviewing a patient case.
  • Running through patient simulation scenarios.
  • Navigating the health care system.
  • Providing collaborative support in critical times.

To learn more about the pathways and how to access them, download the RTVS Toolkit for Healthcare Providers at http://bit.ly/RTVSToolkit. The toolkit includes access information, Zoom instructions, FAQs, bios and photos of RTVS teams, and posters.

Real-Time Virtual Support is an initiative of the Virtual Health and Wellness Collaborative for Rural and First Nations BC. For more information visit https://rccbc.ca/rtvs.

. Virtual supports for health care providers in rural, remote, and Indigenous communities. BCMJ, Vol. 62, No. 8, October, 2020, Page(s) 297 - News.



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Halpern SD, Ubel PA, Caplan AL, Marion DW, Palmer AM, Schiding JK, et al. Solid-organ transplantation in HIV-infected patients. N Engl J Med. 2002;347:284-7.

About the ICMJE and citation styles

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