The Doctors Technology Office (DTO) supports BC physicians with their in-practice technology needs. Physicians can receive advocacy, support, and guidance around use of technology in their practices, with a primary focus on electronic medical records (EMRs).

Physicians are encouraged to contact the DTO for assistance with major unresolved technical issues, such as problems accessing EMRs from hospitals or facilities, or connecting EMRs and local networks. When a solution to the reported issue cannot be found or resolved in a timely manner through an EMR vendor, the DTO will work with other partners to find a solution on a physician’s behalf.

The DTO also investigates new technologies and provides solutions to reduce security and performance impacts. For example, the DTO issues bulletins in response to technical issues experienced by clinics or elsewhere in the health care sector.

The DTO works directly with physicians and in collaboration with provincial partners (including the Ministry of Health, health authorities, EMR vendors, Health Shared Services BC, and others) to ensure physicians’ needs are taken into account when technology solutions are designed and delivered.

The DTO is a joint initiative of the General Practice Services Committee and the Specialist Services Committee. Visit www.doctorsofbc.ca/doctors-technology-office [8] for more information, or contact the DTO, Technology Solutions and Support, at 604 638-5841 or dtotechsupport@doctorsofbc.ca [9].