With the onset of COVID-19 pandemic a year ago, Doctors of BC implemented a work-from-home protocol to keep staff and members safe and healthy. Simultaneously, physicians recognized the need for insurance to protect their assets and provide peace of mind to their family, and demand for our services increased significantly.
For the Doctors of BC Insurance Department, this meant shifting our 22-person team of advisors, administrators, and support staff from a paper-based office environment to a fully remote setting. Doctors of BC worked closely with the insurance carriers and our IT team to ensure continuous and seamless support during this time of uncertainty. As a result, digital processes were developed and enhanced to ensure all insurance applications and queries were handled confidentially and in a timely manner.
Here are some of the ways physicians can now interact virtually with Doctors of BC for their insurance needs:
We look forward to seeing you again in person, but until then, we are a phone call, email, or Zoom meeting away for all your insurance needs.
—Kerri Farrell
Project Coordinator, Members’ Products and Services
Links
[1] https://bcmj.org/cover/may-2021
[2] https://bcmj.org/author/kerri-farrell
[3] https://bcmj.org/node/8475
[4] https://bcmj.org/sites/default/files/BCMJ_Vol63_No4-news_0.pdf
[5] https://bcmj.org/print/news/doctors-bc-insurance-team-working-remotely-support-your-needs
[6] https://bcmj.org/printmail/news/doctors-bc-insurance-team-working-remotely-support-your-needs
[7] http://www.facebook.com/share.php?u=https://bcmj.org/print/news/doctors-bc-insurance-team-working-remotely-support-your-needs
[8] https://twitter.com/intent/tweet?text=Doctors of BC insurance team working remotely to support your needs&url=https://bcmj.org/print/news/doctors-bc-insurance-team-working-remotely-support-your-needs&via=BCMedicalJrnl&tw_p=tweetbutton
[9] https://bcmj.org/javascript%3A%3B
[10] https://bcmj.org/modal_forms/nojs/webform/176
[11] https://bcmj.org/%3Finline%3Dtrue%23citationpop